Categories of Data We Process
To provide secure and reliable access to our online financial platform and dashboards, we collect various categories of information:
Identity and Contact Information When creating your account or interacting with our customer service, we collect basic information. This typically includes your full name, email address, and phone number.
Compliance and Verification Data As part of our fraud prevention and account security procedures, we may need to request official identification documents. This information allows us to validate the authenticity of your user profile, if applicable.
Technical Data and Device Identifiers As soon as you access our platform, our infrastructure automatically records technical metadata. This includes your IP address, the type of browser used, your device's operating system, and connection logs. These elements are essential for securing authentication and monitoring the integrity of our network.
Usage Analytics and Activity Metadata We evaluate how you interact with our market and analysis tools. The collection of this activity metadata aims to optimize the performance of our platform. This collection does not mean that we exercise any custody role over your potential funds or digital assets.
Transaction-Related Information If you use our paid features, we will process the required billing data. The processing of this sensitive information is generally delegated to secure third-party payment service providers.
Legal Bases for Processing
We rely on clear legal bases to govern the processing of your information. These include the necessity to perform a contract (to provide you with access to our tools), our legitimate interests (such as protecting our platform against cyber threats), compliance with legal obligations in force in Canada, as well as your express consent for specific purposes.
Operational use of your data
Slurvenix uses your data for strictly operational purposes. This includes user integration, account management, session security, proactive fraud detection, and providing effective technical support. Aggregated and analytical data are used to refine our algorithms. All promotional communication is subject to a prior opt-in system; you can revoke this consent and modify your preferences (opt-out) at any time via your account settings.
Data retention and sharing with third parties
Our policy is to never sell your personal data. Sharing of your information is limited to rigorously selected service providers who support our operations. These providers include server hosts, analytics solution providers, customer support platforms, and identity verification tools. Data is retained only for the duration necessary to provide our services or to comply with legal retention periods.
International data transfers
Given the global nature of our technological infrastructure, your data may be stored and processed on servers located outside of Canada. In such circumstances, we implement contractual safeguards and security measures to ensure that your information benefits from a level of protection equivalent to Canadian requirements.
Platform security measures
We deploy reasonable technical and organizational defensive measures, including data encryption and strict access restrictions, to protect your information against unauthorized access or disclosure. However, as no online environment is entirely free from threats, we cannot guarantee absolute and infallible security of data transmitted over the Internet.
Your privacy rights
You have fundamental rights concerning your personal information. You may request access to your data, demand correction of inaccurate information, request the deletion of your account, or limit certain types of processing, including portability where applicable. To exercise these rights, please contact our support team. To prevent identity theft, a security verification will be required before processing your request.
Updates to this policy
This policy may be modified periodically to reflect our operational changes or regulatory updates. Significant revisions will be prominently announced on our platform.
Dernière mise à jour : 8 juin 2026